ATTENDEE GUIDE

ESA is first and foremost a fundraising event. We ask you to remember any time you are on stream your attitude directly impacts the amount we raise for the cause. If you show an upbeat, charity positive attitude then the viewers at home respond to that and will donate to the cause.

Venue

Please have your ID (passport, driving licence, or other government issued identity card which shows date of birth) ready to collect your badge. Digital ID cards are not accepted. Badge collection will be within the event lobby the first floor (up the wide stairs) and on the left. Please be patient, there may be a queue.

Your sign in and merch collection will be recorded electronically and you will be issued your badge and any pre-ordered goods.

Last minute registrations and day tickets should be bought prior to arrival from the ticket site. Anyone who arrives without a ticket reservation will be asked to use register on site using the same service.

ESA crew will regularly patrol the event space to ensure all attendees are wearing their badges.

Quality Hotel View

Quality Hotel View is the primary hotel of the event and the one in which the event is held. Other hotels may be available, please consult with the event master post for specifics.

Check in is on the ground floor immediately on the left when you enter the hotel. If you want every person in your room to be able to check in separately all names must be added when the booking is made or later by email. The hotel has 16 floors accessed via 3 elevators, with direct access to the event space from the elevators.

The hotel website has a full FAQ about breakfast, checkout times, etc. Please query with hotel staff in advance if you have any allergies.

The ESA room rate includes access to the breakfast buffet along with the gym and sauna area, all of which are strictly for guests staying in the hotel.

Malmö City

We suggest looking at the Malmö Locals Guide for food, drink, sightseeing and entertainment suggestions

Transportation

Copenhagen Airport is the major international gateway to Denmark and the southern region of Sweden south of Gothenburg. The train station, with direct trains to Hyllie, is located inside the airport.

When you arrive you must collect your bags. There are several routes depending on the gate you arrive at, simply follow signs to arrivals.

Trains run 24⁄7 to Hyllie. During the day time they are every 20 mins or less. During the night there is a train every hour.

If you need to buy a train ticket, you need to find one of the the red and grey machines with the sign ‘Tickets to Sweden’. These are located in the train station, next to the escalators. Tickets to Hyllie cost the same amount on the day as they do to buy in advance however discount is available through the Skånetrafiken app. These machines are card only.

Head down the ramp or elevator to track 1. All Öresundståg trains stop at Hyllie, the first stop in Sweden. Do not board a train to Stockholm. You may need to present your national ID card or passport at Hyllie upon arrival.

Malmo airport – We discourage travel via Malmo Airport. If you must fly to MMX, take the Flygbussarna to Malmo C and then a train onward to Hyllie. This will take about 90 minutes in total.

Hyllie station is located directly below the hotel. Simply head up the escalators and leave the station, you will immediately see the tower of the Quality Hotel View.

In the immediate vicinity of the hotel there is a McDonalds, Subway and Pressbyran. Slightly further away there is Graffiti Cafe and Dominos. Across the road is the Emporia shopping mall, one of the largest in Sweden, with a large range of restaurants, buffets, two supermarkets and a Systembolaget (alcohol shop)

Parking is available in the event hotels, but costs about 250:-/day with no discount. We can recommend the following long-term car alternatives close by the venue. These prices were last checked January 2024, so may have changed.

  • Via the Aimo app Mobilitetshus Solvkarteret offers 8-day tickets for 500:- (500m walk)
  • Via the ePark app, Snödroppsgatan (224) offers monthly tickets for 250:- (1km walk)

Preparing for your Run

Please arrive in good time for your run (about 30 minutes ahead is ideal), and introduce yourself to whoever is on tech at the time.

For PC games:

You can set up your game during any console run going on as long as you got the go-ahead from the tech team beforehand. It’s recommended to bring a USB-stick with the game files for a fast install, especially for large games. Starting a download shortly before your run is a recipe for disaster.

For console games:

After you have introduced yourself to the tech team we may want to take the opportunity to set up your console on a spare capture station to make sure it works.

When the previous run is finished, you should head to the stations with your equipment and sit down. Someone from tech will come over, hook up video and guide you through the setup process.

Before and during your run, you need to wear the provided headset at all times. This will let you speak to tech during setup (2 way comms) and the hosts during your run. Your game sound is personal to you.

Once your video is live on the projector, you are invited to start your run at any time using the big “red” buttons. The VoDs on Twitch and YouTube will start from the point that the stream is live on the projector. To start a race only 1 person needs to press the button, and the overall race timer finishes when the last person presses their button. Individual finish times are displayed on stream.

During your run, if you have any problems, tech can pause the timer. If your game sound is too loud or quiet, or you can not hear your couch/hosts, just ask over the mic and tech can adjust to suit.

Please be respectful to the runners who follow you on the schedule, keep your goodbyes short. This year all extra content has been pre-planned in the schedule estimates. Even if we are ahead, extra time is best saved to account for problems later. Please pick up all your equipment behind you and leave the area as you would like to find it.

You should bring with you a bottle of water and a snack if your run is long. If you have sensitive eyes, you may also like to wear some light sunglasses as we require bright lighting for the cameras.

Packing Suggestions

Personal Items
  • Passport or national ID card (required even for land entry to Sweden)
  • Travel insurance document, including emergency phone number and policy number
  • EHIC card if you hold one
  • In case of emergency card in your wallet
  • Clothing and sleeping accessories
  • Comfortable clothes and shoes, the event is over a week long!
  • Shorts as well as trousers
  • Swimwear, visit the nearby beaches or swimming pool and spa!
  • Gear for the nearby skate park built for a VANS competition
Hygiene and Health
  • Refillable water bottle
  • Toothbrush and toothpaste
  • Hand alcohol gel
  • Anti perspirant (please use it…)
  • Headache Tablets.
  • Earplugs + sleeping mask
  • Any medications
Consoles and Technical Accessories
  • A 3 metre power strip for the venue. (Available in Kjell and company in Emporia)
  • Phone charger and spare cable
  • Power bank phone charger
  • 230/110v step down converter (if coming from North America or Japan)
  • Consoles, games, controllers, memory cards and power supplies.
  • Keyboard, mouse, laptop, mouse mat
  • USB Stick holding the steam cache of your game data and save files, along with keyboard and mouse drivers and custom profiles

Electricity

Swedish outlets have a 220V / 50Hz current and a Euro-type plug. In order to guarantee enough outlets for consoles, chargers etc you should bring a long (3m) power strip with 4 to 6 outlets from your home country and an international adaptor. If you are sharing a hotel, you might want to bring another to make sure there is enough charging outlets (hotels usually only have 1-2 per room).

Important:
If you are coming from North America or Japan where the electricity system is 110V / 60Hz you may DESTROY anything you plug into the Swedish outlets. Most laptop chargers and cellphone chargers are compatible with both systems but it is common for consoles to be single region only. If you are at all uncertain find someone who can assist you.

There will be 110 volt US outlets available for your US console during the stream.

Medical Help

Directly opposite the hotel there is a general practice (Hyllie Vårdcentral) with drop in hours Monday to Friday 0900-1000 and 1230-1400. The front desk will triage you towards a nurse or doctor. There is contact information on the door for weekend and evening service.

When attending clinic or hospirtal always bring your passport and either your EHIC card (EU countries) or proof of travel/health insurance (non-EU countries), but you will never be denied care in an emergency. Read more about seeking care in Sweden on 1177.se

If you need or might need an ambulance for urgent care call 112 immediately.

If you are unsure where to seek treatment call 1177 who will be able to advise and can book you an appointment with an appropriate clinic.

You should bring with you a supply for all prescription medication you require and a prescription showing that you require it. You will need to produce this if you need an emergency refill. You must also check that your medicine is legal to bring into the EU before travel.

Money and Valuables

Sweden uses the Swedish Crown (SEK). For an easy conversion, you can approximately divide by 10 to get the Euro value. Sweden is now a majority card-based economy and every store and kiosk takes card. Before you go, organise a variety of ways to access your money, such as credit cards, cash, debit cards or travel cards.

The ESA Hotel does not take cash for any transaction but takes all European cards. We strongly advise obtaining a pre-paid international spending card or credit card with a Visa or Mastercard logo if you do not already have one, as these are most widely accepted.

Your passport is a valuable document that is attractive to criminals who may try to use your identity to commit crimes. It should always be kept in a safe place. If your passport is lost or stolen, you must immediately report it to both the local police and the embassy of your country who can arrange for an emergency replacement.